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Job Description
- Answer inbound sales calls from individual customers
- Promote and offer products and services by consulting and evaluating needs
- Accurately process orders per specified guidelines and polices
- Meet and exceed individual quotas, team sales goals and all performance metrics
- Builds excellent rapport & confidence with all customers
- Negotiate customers’ requests , changes of service, and billing arrangements
- Responsible for all customer inquiries
- Follow up to customer inquiries by taking specific action in a timely manner
- Enters data from customers into various software programs
- Thrives as a team player in a fast-paced, high-energy, change environment
- Participates in additional training courses when needed
- Performs other related duties and assignments as required
- Exercise retention efforts when appropriate
- Processing Credit card payments
Qualifications
- One year Customer Service experience preferred
- One year sales experience required (call center, retail, insurance, upselling, door to door)
- Six month previous call center experience preferred
- Logical problem solving skills and ability to multi-task
- Proven oral and written communication skills
- Must have availability to work various shifts influenced by current business needs.
- Ability to use Windows operating systems and navigate between various windows
- Ability to work under pressure while being assumptive and assertive in closing.
- Continuously demonstrate a high sense of urgency
- Must have a keen sense of attention to detail, taking the initiative.
- Must be able to pass a Federal Background Check and Drug Testing
- Possess a high level of Professionalism
- Ability to understand and empathize with customer’s issues
Howto Apply: Sendyour resume to careers@zbestpayment.com | 
发表于 2016-1-11 16:21:04